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Deliveries and Shipment Costs

The prices in our webship do not include the shippings costs. For orders above 61€, delivery to Belgium, The Netherlands and Luxemburg is always free. For orders below 61€, there will be a shipping cost of 5.95€.

When will my package be dispatched?

Normally, you order will be dispatched on the same day or the first working day after we receive your payment. Some products can have a different delivery time (e.g. a presale). For each product, you can find the expected delivery date on the corresponding product page. If you order on a Friday, Saturday or Sunday, your order will be dispatched on Monday and will normally arrive on Tuesday. Unfortunately, we can't guarantee the moment of delivery.

Track & trace

Orders are always shipped with track & trace. This gives you as a customer and us a supplier a much higher security for a correct delivery of your order. As soon as we dispatch your package, you will receive an email from us allowing you to further follow-up your order.


Orders are always shipped with track & trace. If nobody is available, the courier will try to deliver your package at a neighbours place. It this is not possible, you'll find a note in your mailbox with instructions on where you can find your package. This is normally at a local collection point (paperstore, grocery store...) or at your closest post office.