How to return a product?
Conform the law of 14 july 1991 you have the right to return your online order, within 14 calendar days after delivery.In order to do so, you have to send the product to Skadi BVBA via mail.In this case, the return shipment costs will have to be paid by the consumer, and they will not be reimbursed.
Please always complete the return document and add it to the return package together with your sales order. The return document will be delivered together with your original delivery. Don't forget to include your bank account details (IBAN and BIC-code).
The return address:
Important: these return conditions and the address above are only valid for products purchased in our webshop. We only take back products that are in orginal condition and that are unused. Skadi BVBA can refuse a retour if the products are being used or damaged by the customer.
These return conditions do not apply for personalised products, i.e. products tailor-made for the customer and for products that require registration.